Dear user, you can get the analytical report and test details after the test via the following link:

where you will be given the test tracking code at the end.
If you have any questions or criticisms about the speed of your service, you can send this tracking code to Shatel along with an explanation of your problem.

Providing tracking code and filing a complaint about speed of service:
Surely, in case of any inconsistency with the speed of the service you receive from Shatel, you can communicate with Shatel Technical Support team in various ways, or fill in the form below to inform us of your problem.
Undoubtedly, delivering the best possible service to our customers has always been one of the most important goals of Shatel, and our experts will try to resolve your problem as quickly as possible.