A method that helps customers check the quality of their service is “Download Speed Test”.
To do this test, you can log onto one of these two pages (inside the country speed test or outside the country speed test) and rate your download speed on web pages.
Keep in mind that you need to install BCS software with Administrator access on your system to view these pages.
Please note the following when running this test:
Right click on the downloaded file and run “Run as administrator” and follow the installation stages.
Double click on the downloaded file and save the file on Desktop. Then run the file saved on your desktop.
When the test is complete, in addition to viewing the test result on this page, you can also have access to test results on Voice of the Customer on my.shatel.ir after a while.