- Wireless Broadband services
- Broadband services via G.SHDSL
- Why Shatel’s broadband services?
Another way to utilize Shatel’s Broadband service is the Wireless Connection. This part of services can be offered in the regions where it is not possible to use cables, or in case of clients who are too far from telecom centers to be able to use cables for connection setup.
In addition, clients who need a higher bandwidth or do not want their telephone line’s function changed can use wireless broadband services to access the needed bandwidth. In this method, air connection is established between Shatel and the client organization, utilizing certain specific radio frequencies.
Up to now, only the 2.4 and 5.8 GHz frequency bands were used for radio connectivity, which are now being used to their full capacity due to excessive usage. That is why the Shatel Group of companies has acquired certain dedicated frequency bands to alleviate the problem and provide the company’s clients with high quality wireless services through dedicated lines.
Shatel has obtained the official telecommunication license to use other frequencies in addition to the dedicated ones, aiming to apply a new approach to providing noiseless, wireless links for the clients.
The main advantage of using this kind of service is enjoying the high stability, high quality links with no need for frequency maintenance. Using wireless broadband services, clients will be relieved from the problems caused by frequency overlaps, an ever problematic issue in Tehran and other major cities of the country.
How to set up a wireless connection
Wireless connection setup between different centers or geographical locations of the companies and organizations is achieved by observing the following issues:
- Establishment of a communication channel by Shatel
To establish an air connection between two locations, there must be a direct Line of Sight (LOS) between the service provider and the client’s corporate base. Shatel has achieved this by installing towers in the company’s POP sites, thus making it possible to set up connectivity with more clients in numerous geographical locations.
- Control over other centers’ frequency interference
After the communication channel is established, the company must make sure that the selected frequency is not being used to its full capacity, and has no interference and overlap with other centers. Shatel has predicted and tackled this problem to a great degree by using special dedicated Shatel frequency lines.
- Frequency reception at the client’s corporate location
As mentioned before, to receive the communication frequencies there must be a direct visibility line between the service provider and the service recipient. Depending on the location of the client’s organization, there might or might not be a need to put up a tower on location for connection setup. A radio receiver and an antenna are also installed to receive the frequency waves and establish the connection.
In case it is not possible to establish direct LOS, special facilities are used to apply the NLOS method. In this method, the client’s bandwidth service can be set up even if there is no direct visibility line. However, the bandwidth will be limited and usually cannot offer capacities higher than just few ega bytes per second.
After the wireless connection is established, the client organization can enjoy online, 24 hour Internet services at a speed thousands of times higher than the regular dialup method. Proportional to the purchased bandwidth, the wireless service offers simultaneous connection setup for dozens of users and network connection between different geographical locations and even separate buildings and cities. At present, numerous clients and organizations including ISPs and ICPs around the country are utilizing this service of the Shatel Group of companies, benefiting from Shatel’s dedicated, comprehensive support system.
Features of Shatel Wireless Services
The most significant features of Shatel Wireless Broadband Services are:
- 24/7 Internet service at a speed thousands of times more than dialup services
- Dedicated bandwidth with equal and unequal upstream and downstream speeds, based on the selected service
- Establishment of connection between various parts of an organization in different separated buildings
- Providing security of customer’s data and information
- Enjoying a 24 hour dedicated support and monitoring services and constantcontrol of service quality.
- Using dedicated frequency bandwidth for providing service
- Numerous POP Sites for offering service to more customers
Offering service using wired cable and G.SHDSL technology is one of the methods that Shatel hires for providing broadband services to customers. In this practice that is used for enterprises, one of the client’s telephone lines will be cleared out of tone with the cooperation of the telecommunication company and connected to the Shatel facilities at the telecom center. A special modem will be installed at the customer’s location, which will be connected to Shatel through the cleared double telephone wire. In this method downstreaming and upstreaming speed of information is the same. In other words this is a symmetric DSL method. This standard does not include the capability of synchronized exchanging of analog voice. One of other advantages of this method in comparison to ADSL technology is the capability of functioning in longer distances and in links having lower quality. G.SHDSL is known based on G.991.2 and is standardized by ITU. By offering more symmetric bandwidth in longer distances, G.SHDSL is an ideal solution for Carriers of voice and data services in enterprise level. In this method, the clients can enjoy a dedicated broadband with a much better operational capacity compared to the ADSL connection. This standard also creates restrictions for combining TDM and ATM making it possible to create combined multi-paired copper wires and achieve higher bandwidth on the same line. This system offers an easy to use Ethernet interface to the clients. Moreover, G.SHDSL are highly stable and require less maintenance than the ADSL connections. Clients can use Shatel’s broadband services round the clock, guaranteed of the updated, expert support, top quality services and high data transmission security.
Broadband services offer a variety of options to the companies and organizations. Knowing more about these options and the potentials of the broadband services can help clients make an informed choice of selecting and utilizing them. Here are some of the features of Shatel broadband services:
- Always on, uninterrupted Internet access without dialup
- Connection setup between companies, branch offices, sister companies, and agencies
- Monitoring system, stable, always on connection and 24/7 customer support utilizing effective, advanced equipments
- State of the art hardware facilities for connection setup
- High quality services without any need for telecommunication follow-ups
- Data security and confidentiality of client’s information
- Monitoring the organization through security cameras
Hiring expert technical and experienced staff and modern and advanced equipment, Shatel offers exceptional and quality broadband services to the customers. The reasons for choosing Shatel as a broadband services provider could be outlined as the following:
- Offering consultant on implementing broadband services.
For offering broadband services, Shatel helps customers by beneficial consulting. Customers can benefit Shatel consultation Shatel before receiving needed services.
- Appropriate coverage for most of Tehran places.
The possibility of offering broadband services with high capacity in most of places in Tehran with one of wired and wireless methods is the most important feature of Shatel’s broadband services.
- Proper price
Reducing cost price while preserving quality is among features of Shatel’s broadband services. According to high number of Shatel’s broadband services, it has become possible to offer dedicated service with proper cost.
- Offering round the clock technical and monitoring support dedicated for broadband customers
Shatel Group’s Technical staff control dedicated services 365x24x7. Personnel in this team try to make in time answers to customers’ requests and problems in order to deliver services in the least time possible.
- Agility and flexibility
Hiring modern knowledge, learning new technologies and having high capacity for criticism, Shatel’s young and creative personnel has become an agile and flexible community in the organization. The mentioned agility and flexibility have resulted in suitable background for increasing the service quality and replying customers’ needs in time.
All dedicated service customers are able to use their purchased bandwidth completely.
- Providing data security and information confidentiality
By hiring special equipment, Shatel protects all of its customers from viruses, worms and spams. All ports that are vulnerable by such viruses and worms are protected by this equipment. All customers that have such problems are informed to quickly resolve the problems by aid of Shatel staff.
- Availability of steady monitoring systems
Using the most advanced hardware equipment, Shatel steadily monitors all dedicated service customers. Moreover monitoring the organization by surveillance systems results in controlling the situation of customer service.
- Enjoying high quality service without need for following up from Telecom Company
By following up Telecom Company matters for the customers, Shatel not also reduces the operational time within systems but also delivers its services with highest quality possible.