ADSL2+ and its complementary services are one of the most important activities of Shatel Group. With a significant investment on the latest ADSL2 + access equipment and experienced staff and professionals, Shatel now provides users with a wide range of services. Shatel Group now offers ADSL2+ to more than three million home users and organizations and institutions in the form of over 800,000 high-speed Internet services. The quality of the provided services, using state-of-the-art equipment and technologies, and efficient and continuous support of the services have caused the scope of Shatel customers in the field of ADSL2+ to continuously increase and expand to a large group of home users and organizations and Institutions. It is worth mentioning that the geographic distribution of the high-speed Internet services provided by Shatel is such that almost all telecommunication centers in Tehran are under the coverage of Shatel ADSL2 + service. In addition, Shatel Group franchises in different cities and provinces offer these services to different customers throughout the country.
Purchasing process at a glance
The purchase of ADSL2+ services is now done online, over telephone or in person. The graph below shows the difference in the time it takes to proceed this process in different ways:
We draw your attention to some points to be taken into consideration throughout the process:
- The mentioned time frames are approximate and may vary depending on the day the order is placed (at the beginning or the end of the week).
- As you can see, part of the time frame is outside Shatel’s scope of authority and can vary depending on the respective telecommunication center.
- Customer collaboration in preparation of documents, answering the telephone, and being present for the installation to be done have a significant impact on the duration of the process.
- Sometimes there may be interferences in the telephone line after ranje is done, in which case, the issue should be resolved by the telecommunication center after installation.