Shatel users can participate in the survey through Customer Satisfaction Measurement System and express their satisfaction with the company’s services.
Communications Regulatory Authority, with regard to its regulatory and supervisory role, has launched the Customer Satisfaction Measurement System to measure the satisfaction of users of IT services and to create a healthy competitive environment and improve the quality of services.
You can participate in this survey to collaborate on identifying the strengths and weaknesses of the operators and enter a draw to win special prizes. Communications Regulatory Authority will hold a draw when the survey is over and winners will receive one of the following prizes:
- Mobile Modem
- ShatelMobile 4G SIM Card
Moreover, Shatel Group of Companies will also hold another draw among Shatel users who participate in the survey and will offer the following prizes to winners.
- One-month subscription to Namava (to stream films and series)
- Free incentive overnight Internet package
We would appreciate if you attended the online survey at http://itmon.cra.ir/satisfaction.
As always we are grateful to you for your companionship.