The growing nature of Iranian organizations, rapid changes in the environment and technology, as well as increased competition at the national and international levels in recent years, has made it imperative for organizations to empower their employees more than ever. Shatel Company, as the leading provider of high-speed Internet services, established an education and research center called “Shatel Academy” in 2009 in order to develop its employees’ knowledge and to provide customers with higher quality service by educating and enhancing the scientific level of the company’s experts.
Shatel Academy, equipped with 100 seats and with 60 board members, has been established in Shatel’s pursuit of its main goal to achieve the highest quality of service. This center, along with the responsibility for training and retraining the staff, has also considered other activities, such as supporting the elite and research projects, as its responsibilities.
The most important tasks of Shatel Academy are as follows:
- Holding specialized courses for company employees
- Holding general courses for staff and their families
- Indirectly promoting service quality through training the company employees
- Training employees of branches and franchises
- In the future, offering training courses to other companies and holding student competitions and supporting research projects and dissertations
- Conducting general and specialized periodic tests to evaluate company employees
Training at this center is offered to newly recruited members and to current employees to improve the level of their knowledge. In fact, Shatel Academy also aims to raise the staff’s level of knowledge and update their information and meet their academic needs, through holding general training courses such as ICDL, English, etc., and specialized courses such as Network, CCNA, CCNP, etc. using modern facilities and with the help of prominent experts, so that employees can improve their skills and also their career prospects. These trainings, which ultimately lead to more efficient and better staff, will help Shatel to win customer satisfaction more than ever.
The Academy plans to provide specialized training courses for applicants outside the company and its interested subscribers, relying on its professional and elite experts and advanced hardware and software facilities, so that in addition to implementing its cultural and social mission, it can provide customers with Shatel’s educational capabilities.
If you have any questions about the time schedule of the courses and the registration for these courses, you can contact us at 22622119 or by sending an e-mail to edu[at]shatel[dot]ir.